Qantas International First Class Lounge, Sydney

No list of the world’s best airport lounges is complete without Qantas’ first class lounge in Sydney.

Chris Ashton 28 November 2023
Country
Australia
City
Sydney
Airport
Sydney - Kingsford Smith
Alliance
Oneworld
Airline
Qantas
Cabin-class
First
Date
December 2022
location 5
dining 5
work 5
overall 4.5
What's Hot
  • Treatments at LaGaia Day Spa
  • Seasonal à la carte menus
What's Not
  • Showing some signs of age
  • Lack of power points
X Factor
  • Bookable meeting rooms

Introduction

Given its status as the flagship in Qantas’ network, a visit to Sydney First Lounge is one weighted with expectation. It should be a clear step up from its business siblings, while service must be an extension of that premium experience offered at 40,000ft.

And on both counts, it delivers – and then some. Whether accessed via a first class ticket or simply holding a shiny Platinum frequent flyer card in your wallet, Qantas’ Sydney first class is arguably the greatest way to begin any journey from Australia.

Marc Newson-designed and opened in 2007, the architecture is simply stunning, while seasonal menus backed by an extensive wines and spirits list keep the experience fresh on repeat visits.

Dramatic wooden ceiling spars – cambered like the inside of an aeroplane wing – subtly yet naturally divide the sweeping space into almost a dozen semi-contained areas, all bathed in natural light thanks to floor-to-ceiling windows.

There are delightful vintage touches also, most notably two old-school flipper boards tracking flight departures.

Location & Impressions

After browsing the airport’s new premium retail hub or grabbing those last minute essentials, you’ll find the Qantas First lounge entrance above Heinemann duty free, at the end of the escalator and next door to the Qantas business lounge.

Gliding through the honeycomb-frosted glass doors, past a flourishing green wall and up yet another escalator leads you to the lounge proper – and it is indeed a big step up from its business class counterpart (as seen in this review).

European oak dividers angled to the windows beyond break up the cavernous lounge, with each resulting nook adorned in deep armchairs ready for sinking into, lounges for casual chats, or Scandi-esque dining tables and cherry-red buffet counters.

The latter house television screens and magazines, plus a few bottles of Champagne chilling on ice for good measure.

That aforementioned honeycomb motif flows throughout the lounge, adorning everything from carpets to smoky mirrors behind the self-service drinks and snack stations.

However, it should be noted that the lounge is showing signs of age, particularly when it comes to some of the furnishings, and could do with a subtle refresh.

The lounge can get rather busy at times, notably for the morning rush around 8am, just after lunch and again in the mid-afternoon around 4pm.

Access

Open from 5am to 10pm daily, the lounge has an exclusive guest list. It’s of course open to passengers in first class on Qantas and Oneworld partners including British Airways and Qatar Airways, in addition to Platinum and Platinum One frequent flyers.

Oneworld Emerald status holders are also welcome regardless of the class they’re flying.

Dining

The lounge’s culinary offering is, as you’d expect, top tier. The seasonal à la carte menu, stacked wine list and fine service are all what you’d expect from an up-market bistro.

There’s counter seating with a view through to the kitchen, adjacent to a bar and barista to cater to all your hydration/caffeination needs.

Table service is also available at no less than four dining areas, one of which is roped off for first class flyers, Platinum Ones and Chairman's Lounge members, and other VIPs.

As covered by Executive Traveller previously, Qantas’ approach to seasonal cuisine sees a raft of new dishes rolled out every four months, with some perennial favourites (including the signature pavlova) remaining year-round. 

Breakfast is plated up through to 11am, after which the all-day menus kicks in. This places travellers with early afternoon departure in the best position to enjoy the lounge’s wares, tasting their way through the full menu.

Typical breakfast choices include eggs florentine, a bacon and egg brioche, and signature breakfast combo (aka a big breakfast), in addition to fluffy buttermilk pancakes – seasonal twists pair these with pears and hazelnuts in winter, or rhubarb and orange in spring.

Salt and pepper squid, a club sandwich and cheeseburger, as well as the classic ‘pavlova in a glass’ are all staples of the all-day menu, sitting alongside seasonal fare such as Balinese-style duck salad or 8-hour soy braised beef brisket.

Diners in the roped off area also have access to an exclusive menu, which in the past has included salmon sashimi with finger lime and coriander (best paired with a Grosset Springvale Riesling 2022)…

… and a scotch fillet minute steak with Café de Paris butter and chips, which is recommended to pair with either a Yarra Yering Pinot Noir 2021 or Clonakilla Hilltops Shiraz 2021.

Work

Though dining is indeed worth relishing, Qantas Sydney First Lounge is also well-suited to finishing a bit of work before your flight (WiFi is still missing on most international flights, after all).

You’ll find a couple of semi-private desks with leather-backed office chairs tucked between the long dining counter and bar, each with multiple power outlets and backed by two printers.

While at the other end of the lounge are two dedicated private office spaces – these are often set aside for VIPS such as government ministers and celebs, though can be booked by anyone who qualifies for lounge access.

Each houses a broad desk with seating for two, armchairs for informal conversations, plus a printer and a television screen.

WiFi is beamed throughout the lounge, hitting an average download of 100Mbps.

Relax

Whether it’s sinking into a good book from the library, partaking in a spa treatment or just breathing in the view outside over a glass of Champagne that sets your pulse to relaxation, you’ll find plenty to enjoy here.

Eight shower suites are provided for a pre-flight freshen up. Within are walk-in rain showers, plus a selection of Li’Tya amenities (the same found in onboard amenity kits).

In addition, there’s the green wall-adorned LaGaia Day Spa at the far end of the lounge – just past the long flipper departures board – and through a frosted glass door, where a feeling of Zen-like calm soon washes over you.

The streamlined treatment menu comprises just one facial and three massages – a neck, shoulder and scap; hot stone back massage; and a mineral scrub and foot massage. Each spa booking is for 20 minutes, and spaces are quite limited.

Qantas first class flyers are invited to book the day before, while everyone else can enquire at the door, so it’s worth making a beeline to put your name on the list as soon as you arrive.

Verdict

On my first visit ahead of the inaugural from Sydney to Seoul, I was (no doubt like many first-timers) impressed by the scale and design of the lounge, of the view and refined service. But on reflection, it’s the intimacy of the space where it succeeds most.

The design is exceptionally clever, creating what feels like a dozen mini lounges. For many regulars, these are almost a second home – an extension of their living room. And even in peak times, the lounge maintains that feeling of warmth and cosiness.

Despite showing some signs of age, this Qantas flagship still sits proudly among the best first class airport lounges in the world – and is well worth an extended visit if you have the chance.